Most products can be picked up free of charge from our Dandenong showroom.
If you would like a product delivered to you, shipping costs apply to all products on the website. Shipping costs are calculated according to postcode and weight, and cover how much it costs to send the product to you.
Shipping is not available for large, difficult to ship or very heavy items such as aluminium checkerplate, steel tubes, and refrigerators, however you are welcome to arrange an external delivery company to pick these up for you.
- Orders placed before 2PM AEDT Monday-Friday are usually shipped on the same day
- Orders placed after 2PM AEDT will typically be shipped the following business day
- Orders placed on weekends and public holidays will typically be processed the next business day
- All orders are shipped from Dandenong VIC 3175
- Please note that we do not ship items over 20 kg to PO Addresses
In most cases, products will be sent through a courier service and you will be emailed a tracking number for you to monitor the products journey to your door.
OzSupply does not have any control over the time frame it takes to deliver the parcel, please understand that it is a third party business and in some cases it may take longer than advised. We will always assist and follow up on any concerns. For any enquiries, please contact us at firstname.lastname@example.org.