Delivery / Local Pick up
At OzSupply we offer our valued Customers both Pickup form our Showroom and Delivery as we understand not all customers can come in store but those who can are more then welcome to come in and say hello.
Local Pick Up
All products can be purchased free of postage costs from our Dandenong South Showroom.
Local Pick Up address: 19 Metcalf Drive, Dandenong South, VIC, 3175
We are Open 9am to 5pm Monday to Friday
(Public Holidays and weekends by appointment on (03) 9794 9776)
Australia wide (expected delivery of 3 - 5 business days)
International (expected delivery of 7 - 14 business days)
For our Online Shop most cases the products will be sent via Australia Post and the heavy and longer items will be though a courier service. You will be emailed a tracking number no matter whos it sent though for you to monitor the products journey until it reaches your door.
Estimated delivery timeframe within Australia is 3-5 business days, however may take up to 14 days for outlying areas.
Shipping is not available for large, difficult to ship or very heavy items such as aluminium checkerplate, steel tubes, and refrigerators, however you can send us a message or give us a phone call and we happy to quote freight for you that way. Also you are welcome to arrange an external delivery company to pick these up for you.p
OzSupply Australia would like to make clear that we do not have any control over the timeframe it takes to deliver the parcel, please understand that we work with third party businesses and in some cases it may take longer than advised. We will do our best to send straight away and if ordered before mid afternoon on weekday it will be dispatched on same day. Should any problems arise, we will always assist and follow up on any concerns.
For all concerns please contact us at firstname.lastname@example.org